articles

With over 20 years of experience in writing and UX design, I bring a user-centered approach to all forms of content. My background ensures that my writing is purposeful, clear, and tailored to the audience, whether it’s for digital interfaces, technical documentation, or thought leadership.

Please contact me if you need a content writer!

Do you need any of the following?

• UX Writing:
  Clear, concise interface copy that guides users effortlessly through digital experiences. Error messages, microcopy, CTAs, onboarding flows, and more.
   
• Articles & Blogs:
  Engaging long- and short-form content often drawing on real-world project insights.
• Website Content:
  End-to-end web copy that aligns with brand tone and user needs, including landing pages, product descriptions, and informational content.
• Instructional & Course Material:
  Writing training content, workshop guides, and course materials.
• Case Studies:
  Documenting and presenting UX project outcomes, processes, and impact in a narrative format for internal stakeholders, clients, or portfolios.
• Presentation & Pitch Decks:
  Creating clear, compelling slides for stakeholders, client presentations, or team knowledge-sharing sessions

As featured in Smashing Magazine

“Intuitive design” is one of those overused phrases that we as designers hear all too often from stakeholders and their requirements. This article explores what intuitive design actually means, why it doesn’t make sense, how we can better approach design solutions, and what the future of interfaces might look like. It is aimed at user experience designers and anyone interested exploring these concepts in greater detail.

I was first introduced to User Experience design back in the year 2000, although it was referred to as Information Architecture back then. I was working as a senior web designer in a dotcom start-up in Sydney. What a crazy time that was! Start-ups everywhere. New millionaires being made each week (unfortunately I was not one of them!). Incredible hype about the world wide web and what was to come. Lots of lunches and after work parties. And “Information Architecture” was the new process that focused on placing the user at the centre of design.

As featured in Smashing Magazine

Information architecture is the process of categorizing and organizing information to create structure and meaning. To give this context, this article explores not only the basics of information architecture, but also the broader view of the information age, how we use information and how it impacts our world and our lives. Understanding the bigger picture enables us to get a much clearer perception of the value that good information architecture delivers to help our information-overloaded lives.

As featured in www.balancethegrind.com.au
Balance the Grind features conversations on work-life balance from a wide range of  working professionals, and how they manage the daily grind in their own way. Here is the outcomes of my interview…